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Retail Sales Manager

To apply send resume and cover letter to


Umiak Outdoor Outfitters, South Main Street, Stowe, VT, USA

Job description

Umiak Outdoor Outfitters is looking for a store manager at our Stowe, VT outdoor retail location. The candidate should be a well-organized individual who has extensive knowledge of the products we carry and an understanding of the retail operation as a whole. They should have excellent customer service skills, internally and externally. They should be a self-motivated, goal-oriented individual who will support the retail sales associates. They will also lead by example, always creating a positive work environment. Having a passion for paddlesport and snowports will be essential.

Previous retail/sales experience and customer service required

Job Responsibilities:

  • Serves visitors by greeting, welcoming, and directing them appropriately

  • Required to gain an extensive knowledge of Umiak products, activities, and the surrounding area

  • Provide sales floor coverage

  • Manage daily operations

  • Open and close point-of-sale system

  • Make transactions on a point-of-sale system

  • Manage inventory

  • Educate customers on products, brands, and accessories

  • Help customers find the appropriate equipment for their needs

  • Stock and inventory merchandise

  • Crafting unique merchandise displays

  • Purchase and receive of products

  • Attend buying shows and demos

  • Key Holder

  • Lead all retail employee training

  • Play a part in training retail sales associates

Benefits :

  • Outdoor industry pro deals and in-store discounts

  • Personal use of rental equipment for employees and family

  • Industry Clinics

  • Paid Vacation

  • Eligible for free or discounted tickets at area ski mountains

Staff Requirements / Skills:

  • Strong verbal communication skills

  • Professionalism

  • Customer Focus

  • Organization

  • Works well under pressure

  • Access to a reliable vehicle

  • Must be able to lift and carry 65lbs by yourself

  • Computer skills - Microsoft Windows and Microsoft Office Applications

  • Strong knowledge or experience of snowshoes, backcountry skis, nordic skis, kayaks, canoes, and standup paddleboards

About Umiak Outdoor Outfitters

Umiak Outdoor Outfitters is Vermont's year-round top outdoor adventure destination offering a full-service shop with retail sales, safety instruction, tours, rentals, and custom programs.

In the summer our retail stores stock over 100 models of kayaks, canoes, and stand-up paddleboards from the world's top manufacturers. Our quality equipment and expert guidance enhance experiences on the water.

In the winter we are the go-to source for backcountry skiing and snowshoeing. We offer everything needed to tackle the trails, from top-of-the-line equipment to expert advice, and knowledge of the best routes and conditions.

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