Job description

Umiak Outdoor Outfitters is looking for a store manager at our Stowe, VT outdoor retail location. The candidate should be a well-organized individual who has extensive knowledge of the products we carry and an understanding of the retail operation as a whole. They should have excellent customer service skills, internally and externally. They should be a self-motivated, goal-oriented individual who will support the retail sales associates. They will also lead by example, always creating a positive work environment. Having a passion for paddlesport and snowports will be essential.

Previous retail/sales experience and customer service required

Job Responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately

• Required to gain an extensive knowledge of Umiak products, activities, and the surrounding area

• Provide sales floor coverage

• Manage daily operations

• Open and close point-of-sale system

• Make transactions on a point-of-sale system

• Manage inventory

• Educate customers on products, brands, and accessories

• Help customers find the appropriate equipment for their needs

• Stock and inventory merchandise

• Crafting unique merchandise displays

• Purchase and receive of products

• Attend buying shows and demos

• Key Holder

• Lead all retail employee training

• Play a part in training retail sales associates

Benefits :

• Outdoor industry pro deals and in-store discounts

• Personal use of rental equipment for employees and family

• Industry Clinics

• Paid Vacation

• Eligible for free or discounted tickets at area ski mountains

Staff Requirements / Skills:

• Strong verbal communication skills

• Professionalism

• Customer Focus

• Organization

• Works well under pressure

• Access to a reliable vehicle

• Must be able to lift and carry 65lbs by yourself

• Computer skills - Microsoft Windows and Microsoft Office Applications

• Strong knowledge or experience of snowshoes, backcountry skis, nordic skis, kayaks, canoes, and standup paddleboards