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Program Coordinator

To apply send resume and cover letter to

Full-Time or Full-Time Seasonal

Umiak Outdoor Outfitters, South Main Street, Stowe, VT, USA

Job description

Umiak is searching for a dynamic individual to join their expanding program department. This full-time position is available year-round, and the ideal candidate must be proficient in working with both computer equipment and boating/skiing gear. Teamwork is crucial to this role, and it is suitable for a hardworking candidate seeking an exceptional opportunity.

Job Responsibilities:

  • Serves visitors by greeting, welcoming, and directing them appropriately

  • Making rental and program reservations on a point-of-sale system

  • Educate customers about the surrounding area, boating equipment, and Umiak programs

  • Transferring calls to the appropriate departments

  • Managing and supporting program staff at our multiple locations

  • Maintaining the organization of rentals and equipment

  • Using strong communication skills to interact with customers and staff

  • Taking direction and being able to work independently

  • Organizational skills, multi-tasking, and attention to detail

  • Facilitating rentals of outdoor equipment

  • Assist retail department when needed

Work Hours & Benefits This position is 9-6 but varies on time of year and holidays.


  • Outdoor industry pro deals and in-store discounts

  • Access to ACA Certification Courses

  • Personal use of rental equipment

  • Industry Clinics

Staff Requirements / Skills:

  • Strong verbal communication skills

  • Professionalism

  • Customer Focus

  • Organization

  • Works well under pressure

  • Access to a reliable vehicle with a clean driving record

  • CPR/First Aid

  • Must be able to lift and carry 65lbs by yourself

  • Pass ACA Paddle Sports Safety training

  • Computer skills

About Umiak Outdoor Outfitters

Umiak Outdoor Outfitters is Vermont's year-round top outdoor adventure destination offering a full-service shop with retail sales, safety instruction, tours, rentals, and custom programs.

In the summer our retail stores stock over 100 models of kayaks, canoes, and stand-up paddleboards from the world's top manufacturers. Our quality equipment and expert guidance enhance experiences on the water.

In the winter we are the go-to source for backcountry skiing and snowshoeing. We offer everything needed to tackle the trails, from top-of-the-line equipment to expert advice, and knowledge of the best routes and conditions.

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