Job description

Umiak is searching for a dynamic individual to join their expanding program department. This full-time position is available year-round, and the ideal candidate must be proficient in working with both computer equipment and boating/skiing gear. Teamwork is crucial to this role, and it is suitable for a hardworking candidate seeking an exceptional opportunity.

Job Responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately

• Making rental and program reservations on a point-of-sale system

• Educate customers about the surrounding area, boating equipment, and Umiak programs

• Transferring calls to the appropriate departments

• Managing and supporting program staff at our multiple locations

• Maintaining the organization of rentals and equipment

• Using strong communication skills to interact with customers and staff

• Taking direction and being able to work independently

• Organizational skills, multi-tasking, and attention to detail

• Facilitating rentals of outdoor equipment

• Assist retail department when needed

Work Hours & Benefits This position is 9-6 but varies on time of year and holidays.

Benefits:

• Outdoor industry pro deals and in-store discounts

• Access to ACA Certification Courses

• Personal use of rental equipment

• Industry Clinics

Staff Requirements / Skills:

• Strong verbal communication skills

• Professionalism

• Customer Focus

• Organization

• Works well under pressure

• Access to a reliable vehicle with a clean driving record

• CPR/First Aid

• Must be able to lift and carry 65lbs by yourself

• Pass ACA Paddle Sports Safety training

• Computer skills