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Program Reservation Staff

To apply send resume and cover letter to

Part-Time Seasonal

Umiak Outdoor Outfitters, South Main Street, Stowe, VT, USA

Job description

Umiak is seeking a hardworking and unique individual to be a part of our rapidly growing program department. This full-time seasonal job will keep you busy all summer. This position entails being as knowledgeable with a computer/phone as it does with a boat and a paddle. This position demands teamwork, customer service skills, and a willingness to learn.

Job Responsibilities:

  • Serves visitors by greeting, welcoming, and directing them appropriately

  • Making rental and program reservations on a point-of-sale system

  • Educate customers about the surrounding area, boating equipment, and Umiak programs

  • Transferring calls to the appropriate departments

  • Supporting program staff at our multiple locations

  • Maintaining the organization of rentals and equipment

  • Using strong communication skills to interact with customers and staff

  • Taking direction and being able to work independently

  • Organizational skills, multi-tasking, and attention to detail

  • Facilitating rentals of canoes, kayaks, SUPs, and tubes

  • Assist retail department when needed

Work Hours & Benefits This position is 9-6 but varies on the time of year and holidays. This position typically runs from mid-May to late September/October. An ideal candidate would be available for the extent of that time frame.


  • Outdoor industry pro deals and in-store discounts

  • Access to ACA Certification Courses

  • Personal use of rental equipment

  • Industry Clinics

Staff Requirements / Skills:

  • Strong verbal communication skills

  • Professionalism

  • Customer Focus

  • Organization

  • Works well under pressure

  • Access to a reliable vehicle with a clean driving record

  • CPR/First Aid

  • Must be able to lift and carry 65lbs by yourself

  • Pass ACA Paddle Sports Safety training

  • Computer skills

About Umiak Outdoor Outfitters

Umiak Outdoor Outfitters is Vermont's year-round top outdoor adventure destination offering a full-service shop with retail sales, safety instruction, tours, rentals, and custom programs.

Our retail stores stock over 100 models of kayaks, canoes, and stand-up paddleboards from the world's top manufacturers. Our quality equipment and expert guidance enhance experiences on the water.

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